Free tracked shipping over €60 · 30-day returns · 12-month warranty

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Shipping Policy

Last updated: 12-07-2026

Where we ship

United States, Canada, United Kingdom, European Union, and Australia. Every order ships with full tracking.

Delivery estimates

US & Canada: 5–9 business days. UK & EU: 4–8 business days. Australia: 6–10 business days.

These are estimates based on typical carrier performance, not guarantees. Peak seasons (October, December) can add 2–4 days.

Costs

Free tracked shipping on orders over $60. Below that, shipping is calculated at checkout based on destination — shown before you pay, no surprises.

Processing time

Orders placed before 14:00 GMT on business days ship the same or next business day.

Customs & duties

Orders to the UK and EU are shipped with taxes handled at checkout where applicable. For other destinations, import duties (if any) are the recipient's responsibility — most orders under local de minimis thresholds incur none.

Lost parcels

If tracking shows no movement for 10 business days, contact hello@theclubmask.com — we'll open a carrier investigation and reship or refund if the parcel is confirmed lost.