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Privacy Policy

Last updated: 12-07-2026

Who we are

Q Hospitality LLC, Missoula, Montana, United States.

Questions about this policy: hello@theclubmask.com.

What we collect

Order data: name, email, shipping address, and payment confirmation (we never see or store full card numbers — payments are processed by our PCI-DSS compliant payment providers).

Account data: email and order history, if you create an account.

Technical data: IP address, device type and pages visited, collected only with your consent via our cookie banner.

Why we collect it

To fulfil and ship your order, provide support, process returns and warranty claims, and — only with consent — measure marketing performance.

Legal bases under GDPR: contract performance (orders), legitimate interest (fraud prevention), and consent (analytics and marketing).

Who we share it with

Shipping carriers (to deliver your order), payment processors (to charge you), and our email provider (to send order updates). We never sell personal data.

Your rights

You can request access, correction, deletion, portability, or restriction of your data at any time by emailing hello@theclubmask.com. We respond within 30 days. EU residents can lodge complaints with their local supervisory authority; UK residents with the ICO.

Retention

Order records: 6 years (tax law). Marketing data: until you withdraw consent. Support emails: 2 years.